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training & capacity-building services

Sometimes knowledge is one of the biggest obstacles for service providers when it comes to providing language assistance services for English-learning consumers.


Providing meaningful access to English learners can be intimidating. Frontline staff, decision-makers and advocates are often unaware of the best practices or available resources. Our data-based, interactive professional trainings are a great place to start.


We have designed a great curriculum to teach your staff why language access is so important, which resources are available, how to use those resources, how to gauge when language assistance is needed, the legal basis for language accessibility, how to work with interpreters, and much more. 

Choose from one of these three most popular trainings, our specific domain trainings, or customize a curriculum based on the needs of your organization. 

Designed for Service Providers, this training is all about language access, from A to Z. 

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