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Client Resource Center

Welcome to our Client Resource Center—a destination for tips and tools that will help you access and use our interpretation and translation services with ease. 
 

Whether you're scheduling an interpreter, preparing documents for translation, or helping clients identify their preferred language, these resources are designed to make the process smooth and effective.


Download language ID charts, review service guidelines, explore FAQs, and find the materials you need to better serve your multilingual communities.

Language ID Chart

Print, laminate, and display these updated language ID charts at your front desk, during home visits or at community events. Use them during face-to-face interactions to help individuals who don’t speak English easily identify their spoken language. Available in one-page and two-page formats, these guides reflect the most commonly spoken languages in Pennsylvania today—making them more accurate and useful.

Language ID Chart (one-page version)
Language ID Chart (two-page version)
Language ID Chart (National Version)

Capabilities Overview

Looking for a quick overview of our services? Download our capabilities overview for a snapshot of our services, some of the clients we serve, and what makes Global Wordsmiths so unique. 

Appointment Scheduling Guides

Use our following appointment scheduling guides to easily schedule, reschedule or cancel an appointment using Global Wordsmiths' Interpretation Portal. 

General Appointment Scheduling Guide 
Early intervention Scheduling Guide

Global Wordsmiths' Interpretation Portal FAQs

Have questions or need help accessing our Interpretation Portal? Download our frequently asked questions to get helpful information. 

FAQs 

Global Wordsmiths' On-Demand Video Remote Interpreting (VRI) Instructions

Learn how to easily connect to one of our On-Demand Video Remote Interpreters (VRI).

Timely Resources

A high-level summary and quick reference guide from Allegheny County that includes detailed information on basic needs and utility assistance, including eligibility and how to apply. 

A community-based resource guide designed to assist anyone supporting immigrants and internationals in Allegheny County, Pennsylvania. It provides trusted provider information and local resources covering wellness, child and human services, healthcare, and essential language access assistance.

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